1. What is the relationship between testing and quality assurance?
A. QA is part of a complete testing process
B. Testing and QA are two terms for the same thing
C. Testing is part of a complete QA process
D. When Testing is over it becomes QA
Ans: C
2. Information systems organizations should have standards and procedures on running meetings.
A. True
B. False
Ans: A
3. The Pareto analysis is most effective for _________________.
A. Showing relationships between items
B. Measuring the impact of identified items
C. Ranking items by importance
Ans: C
4. One of the key concepts of a task force is that the leader be an expert in leading groups as opposed to an expert in a typical area.
A. True
B. False
Ans: A
5. Human resources utilization category examines the company's efforts to develop and involve ___________________.
A. The line staff in total quality
B. The management in total quality
C. The entire workforce in total quality
D. All the above
Ans: C
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